Acceptable Use Policy
This Acceptable Use Policy (“AUP”) explains how you may use the Your Local Experiences website and services (the “Website”). By accessing or using the Website, creating an account, or purchasing or using a voucher (“Voucher”), you agree to comply with this AUP, our Consumer Voucher Terms and Conditions, and our Privacy Notice.
This policy is designed to keep the Website safe, fair, and lawful for everyone.
- Who this policy applies to
This AUP applies to all Website visitors, registered users, account holders, Suppliers and anyone purchasing, receiving, or redeeming a Voucher.
- Our role
We operate an online platform that markets and sells Vouchers on behalf of independent third-party suppliers (“Suppliers”). We act only as agent for those Suppliers and do not provide the underlying goods, services, or experiences.
- Acceptable use
You may use the Website and Vouchers only for lawful, genuine, and personal purposes. You must provide accurate information, act in good faith, comply with applicable laws, and follow Supplier instructions.
- Prohibited use
You must not:
– commit fraud or misuse Vouchers
– resell or commercially exploit Vouchers without permission
– use bots, scraping, or automation
– interfere with Website security or operations
– engage in unlawful, abusive, or harmful behaviour
- Accounts and security
You are responsible for maintaining the confidentiality of your account details and all activity under your account.
- Vouchers and redemption
Vouchers must be redeemed only with the named Supplier and in accordance with their terms, expiry dates, and restrictions.
- Monitoring and enforcement
We may suspend accounts, cancel Vouchers, restrict access, or report unlawful activity if this AUP is breached.
- Relationship with other terms
This AUP operates alongside our Consumer Voucher Terms and Conditions, which prevail where relevant.
- Changes to this policy
We may update this AUP from time to time. The version on the Website applies.
- Contact us
Contact details are available on our Website.
